Description
New Media Manitoba (NMM) is currently seeking applicants to manage customer service, administrative, scheduling and facility management activities for our growing organization. The Studio Operations Manager will be a detailed-oriented and highly organized individual, who is passionate about creating a warm and welcoming environment for clients, students, and developing industry professionals. They must enjoy connecting with people and be an effective communicator. They also should be able to collaborate with a team of specialists and instructors to ensure successful outcomes for educational projects. Help New Media Manitoba (NMM) build new worlds and train the workforce of tomorrow!
Responsibilities
- Nurturing client, funder and sponsor relationships, providing client support, including providing general information about programs and fulfilling request
- Coordination of day-to-day operating activities and scheduling of our facility’ spaces, including facility maintenance
- Providing administrative support for team members, including instructors
- Onboarding of new employees
- Coordinating team meetings and events
- Serving as reception, welcoming/signing-in guests and directing them as required
- Providing digital marketing support, including preparing content, posting and monitoring
- Maintaining operational efficiency by recommending and establishing best policies, standards and procedures for StudioLab xR, and leading documentation and implementation
- Managing projects by creating assignments, tracking progress and resolving issues
- Assisting with identification of funding opportunities, and supporting the preparation of applications and cases for support
- Responding to requests for support during classroom sessions
- Supporting preparation of budgets and monitor costs
- Tracking and recording KPIs and completing forms and reports
- Organizing sessions, events and activities hosted in the facility
- Receiving, preparing and distributing correspondence and internal communications
- Purchasing and distribution of general office and classroom supplies and maintaining office equipment
- Maintaining asset and general supplies inventory lists
- Reconciling credit card purchases and printing/reviewing invoices and receipts
- Performing other duties as assigned
Qualifications
- Minimum 5 years of relevant administrative or office management experience, ideally working in the education/training sector
- Prior experience working with students or industry professionals in an academic or recreational setting
- Strong customer, member and student services skills required
- Experience with proper office procedures including electronic filing, answering the telephone professionally, photocopying, greeting all visitors cordially and handling information with confidentiality
- Experience developing schedules, check-lists, processes, policies, standards and procedures
- Strong attention to detail and exceptional organizational and time management abilities
- Adept at balancing and prioritizing concurrent tasks and projects
- Ability to work independently and as part of a team
- Proficient working knowledge of word processing and spreadsheet software, social media platforms, and other software applications that facilitate project and organizational administration
- Good verbal and written communications skills with the ability to articulate effectively with diverse groups
- First aid experience desirable
Instructions
New Media Manitoba is an equal opportunity employer committed to fostering a diverse and inclusive academic environment. We are dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, physical disability, mental disability, medical condition, marital status, pregnancy, genetic information or any other characteristic protected by provincial or federal law. We encourage members of underrepresented groups to apply. Accommodations for applicants with disabilities are available upon request during the assessment and selection process.
Apply by December 7, 2022, with cover letter and resume to:
Human Resource Services
100-62 Albert St.
Winnipeg, Manitoba, R3B 1E9
Email: [email protected]
We thank all who apply and advise that only those selected for further consideration will be contacted.